About The SEND Solution

Professional advocates with lived experience and the qualifications to match

The SEND Solution brings together highly experienced professional SEND advocates who combine genuine lived experience of the system with formal SEND law training and professional qualifications in health, education or law. We know what families go through because we've been there too.

Child engaged in inclusive learning with specialist educational support

Our story

The SEND Solution was founded on the experience of the SEND system first-hand, the confusion, the delays, the local authority battles and ultimately the tribunal process. That lived experience is at the heart of everything we do.

But lived experience alone isn't enough. Every professional advocate at The SEND Solution holds a professional qualification in either health, education or law and every professional advocate has completed formal training in SEND law and the First-tier Tribunal process. We are not simply parents who've been through it we are qualified professionals who have been through it.

That combination of rigorous professional training, deep knowledge of SEND Law, SEND Code of Practice and relevant case law and genuine empathy for what families are experiencing is what sets us apart. We give you the kind of support we wish we'd had.

Our professional SEND advocates

Real people, real expertise

Every family we support is guided by a qualified advocate with professional training in SEND law and genuine lived experience of the system.

Founder & Managing Director

Noor Muhid

The SEND Solution was founded on lived experience and knows first-hand how overwhelming the SEND system can be. Noor knows the confusion, frustration and isolation that so many families face when trying to secure the right support. That lived experience is the foundation everything we do is built on and the reason we approach every case with both professional rigour and genuine empathy.

Sarah Mitchell, Lead SEND Advocate at The SEND Solution

Sarah Mitchell

Lead SEND Advocate

Qualified teacher and SENCO with 12 years in specialist education. SEND law trained, with lived experience as a parent navigating the EHCP process.

Claire Donovan, EHCP & Tribunal Specialist at The SEND Solution

Claire Donovan

EHCP & Tribunal Specialist

Former local authority SEND officer turned independent advocate. Expert in tribunal case management and EHCP legal compliance.

James Hartley, EOTAS & Case Coordinator at The SEND Solution

James Hartley

EOTAS & Case Coordinator

Specialist in Education Otherwise Than At School packages. Backgrounds in occupational therapy and SEND case coordination across England.

What we bring to your case

Formal SEND law training

All our advocates have completed formal training in SEND law with IPSEA Advanced Level 3 training, the SEND Code of Practice and have extensive experience of First-tier Tribunal procedure. Our guidance is always legally grounded.

Qualified professional backgrounds

Every professional advocate holds a professional qualification in health, education or law. We bring clinical, educational and legal expertise directly to your case.

Lived experience of the SEND system

We've navigated EHCPs, school placements and tribunal as families ourselves. We understand the emotional weight alongside the legal complexity and we never lose sight of that.

Highly experienced in practice

Our advocates have supported families across England through every stage of the SEND process, from EHCNA's, EHCP checks, annual reviews to complex multi-issue tribunal cases.

How we work

Professional

Qualified advocates with formal SEND law training, you receive expert, legally-informed support at every stage.

Empathetic

We've been through the SEND system as families. We listen before we advise and we never forget the human side.

Rigorous

We review every document, every report, every piece of evidence and assess it against SEND law and the Code of Practice and SEND Law.

Honest

We tell you what we professionally think, including when a case is strong, when it needs work and what the realistic outcomes are.

We work with trusted associate SEND advocates who share our commitment to legally-informed, family-centred advocacy, so you always have the right person in your corner.

Ready to talk through your situation?

Book a call with one of our qualified advocates. We'll listen to where you are, explain your legal options and help you decide on the best next step, with no jargon and no pressure.